Valentines Day Sale up to 60% OFF ENTIRE SITE!
Vday Sale
Fast Shipping Options Available!
ABOUT RED ZONE CLOSET
Red Zone Closet is a luxury clothing brand created by stylist & CEO Ebony Amorz to encourage women to step outside of their comfort zones and own the room, not only in fashion but in all aspects of their lives.
"The Red Zone" represents an area in your life where you NEVER play it safe. You go after everything you want while embracing change, in style! Your "Red Zone" is uncomfortable, but it is where you become the best version of yourself. As you enter a room, fashion provides a glimpse of who you are before you speak. We are here to take that glimpse to the next level. Your comfort zone can feel like a beautiful place, but nothing ever grows there. Life begins at the end of your comfort zone, it's your choice...But step into the RED one.
RETURN & REFUND POLICY
**NO REFUNDS - EXCHANGE/STORE CREDIT ONLY WITHIN 3 DAYS OF RECEIVING YOUR ITEMS!
Please email tracking number within 3 days to redzoneblog@yahoo.com
RETURNS FOR STORE CREDIT MUST MEET THESE REQUIREMENTS:
1. Merchandise must be unworn and unwashed. We cannot accept returns of items that have been damaged, worn, soiled, and without clothing tags. Items must be in a condition suitable for resale.
2. Merchandise must have all tags, including any hangtags attached.
3. Any merchandise marked "Final Sale" cannot be returned.
***Non-returnable merchandise include: sale products, swimsuits, bodysuits and accessories.
4. We reserve the right to refuse any exchange that does not meet our requirements including any signs of wear, the smell of fragrances, pet hair, free of stains, and smoke and more.
5. Customer is responsible for shipping fees to send the order back to The Red Zone.
6. Shipping fees are non-refundable.
7. The Red Zone Closet LLC diligently inspects all items before shipping; therefore, damaged merchandise is unlikely. Any returned items will be inspected for signs of wear or smoke, and in the event that the item does not match the original condition, the buyer will not receive a store credit.
8. All sale items are final sale.
9. No exchanges on final sale items.
10. No returns/exchanges on international orders.
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***Please include your original packing slip so that we know who you are. If you've misplaced your packing slip no worries, you may enclose a note with your full name and/or order number and indicate if you'd like to exchange an item for a different size, color, item or just receive a merchandise credit. If an exchange is not indicated or the size, you're requesting for the exchange is unavailable a merchandise credit will be issued in the form of a gift card sent via email.***
If you meet the return/exchange requirements, please ship item(s) to:
PO BOX 46677
Mount Clemens, MI
48046
RETURN PROCESSING TIME
Upon receipt of your package, your return for a store credit will be processed within 7 - 10 business days. You will be notified via email once your return has been processed.
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We reserve the right to update this policy at any time.